FAQs
Quick answers about ordering custom workwear, uniforms and teamwear from Team & Trade Apparels. Can't find what you need? Contact us or use the chat button.
Frequently asked questions
What is Team & Trade Apparels?
Team & Trade Apparels is an Australian online supplier of custom workwear, uniforms and teamwear. We supply polos, shirts, T-shirts, hoodies, jackets, pants, hi-vis and headwear from brands such as JB's Wear, AS Colour, Winning Spirit, Legend Life, Biz Collection, Australian Industrial Wear and Gildan, embroidered or printed with your logo, and deliver Australia-wide.
Who do you make uniforms for?
Trades and construction crews, corporate and office teams, hospitality venues, schools, sports clubs, healthcare and cleaning businesses, and anyone who needs branded clothing for staff, events or merch.
How does ordering work?
Choose your garments, enter quantities per size and colour, and upload your logo. We send a measured artwork proof within 1 to 3 business days. Nothing is embroidered or printed until you approve the proof. Production usually takes 1 to 2 weeks after approval, then we deliver to your door.
Can I see my logo on the garment before I order?
Yes. Upload your logo on any product page to see an instant mock-up, and you can move and resize it. You also get a measured proof before production. See our free logo mock-up page.
Should I choose embroidery or printing?
Embroidery is stitched into the fabric and is the most durable choice for chest logos on polos, shirts, jackets and caps. Printing (DTF) suits large back designs, fine detail, gradients and many colours, and it is lighter on thin fabrics such as T-shirts and singlets.
What logo file should I send?
A vector file (PDF, SVG, AI or EPS) gives the sharpest result. A large, high-resolution PNG also works. A small or blurry image prints small or blurry, so send the best version you have. We flag obvious problems on your proof.
Can I mix sizes and colours in one order?
Yes. Enter quantities for each size and colour on the product page. Your logo is applied to every garment in the order, and one proof covers them all.
How do I choose the right size?
Every product page shows the manufacturer's size chart in centimetres. Measure a garment that fits well and compare it with the chart. Fits vary between brands. Because you choose the sizes, sizing isn't covered by our returns policy.
Do your hi-vis garments meet Australian standards?
Each hi-vis product page lists the standard the manufacturer says the garment meets, for example day, night or day/night use. Check it against your site or client requirements before ordering. We place logos on the fluorescent fabric, not on reflective tape.
Do you make fully sublimated uniforms?
Yes. Sublimated uniforms are made to order in polyester with your full design printed into the fabric. They are produced overseas and usually take 2 to 4 weeks. See sublimated uniforms.
I designed a uniform with ChatGPT or another AI tool. Can you make it?
Yes. Send us the image and we recreate it as print-ready artwork for your proof. See our guide to designing a uniform with AI.
Do you deliver to my area?
Yes. We deliver Australia-wide, to metro and regional addresses. Uniform bundles include free delivery.
Can I re-order later for new staff?
Yes. We keep your approved artwork on file, so re-orders match your original uniforms.
What if something is wrong with my order?
If we made a mistake or a garment is faulty, we reprint, replace or refund. Start a request with photos on our returns page within 7 days of delivery. Sizing you chose, print results caused by artwork you supplied, anything on the proof you approved, and damage in transit aren't covered.
How do I contact you?
Call 0476 644 922, email design@teamandtradeapparels.com, use the chat button on any page or our contact form. We reply within one business day, Monday to Friday.
